Ambulance only saw one patient in 14 hours due to hospital queues, says paramedic

A downright paramedic in south-west England claims that her ambulance managed to reach only one patient in a 14-hour shift due to a lack of hospital beds.

Faye Shepherd regularly tweeted her anger that she was stuck in lines of twenty or more ambulances outside the Royal Cornwall Hospital in Truro.

She posted today (Tue) at 7:51 am – in a tweet to Minister of Health Sajid Javid – and said: “During the 14.5 hour shift last night we saw ONE patient.

“It’s not because there is no demand, but because we sat in the hospital all the time, waiting for beds.

“Meanwhile, people are dying waiting for ambulances. What is sustainable about that @sajidjavid?”

Faye is listed as an Ambulance ECA / Student Paramedic with the South Western Ambulance Service NHS Foundation Trust.

Her previous tweets include: “Currently ranked 23rd in the queue of 25 ambulances waiting to enter the emergency room.

” There is a palpable concern among staff listening to broadcast after broadcast with few resources left to broadcast.

“It’s not even winter yet. Help.”

Faye Shepherd also made other disturbing comments on her Twitter page.

In response to a comment she wrote, “It’s really awful, isn’t it? There was a crew at the hospital this morning who had picked up a patient from another ambulance and they waited 13.5 hours. ”

To another, she wrote, “The problem is that patients who could be safely discharged from hospital with a care package are unable due to the lack of adult social care services available. This means there are no beds available and everything is secured. ”

On October 16, she wrote: “I’ve just booked the night shift. Our day crew was three hours late on their 12-hour shift because they had to wait seven hours to get their patient to the hospital. The night team sat for three hours without an ambulance to check in. This is the current situation #NHS # ambulance. ”

On October 17, she wrote, “In this case, it is due to a national shortage of adult social care workers. In this hospital alone, there are 100 patients who could be discharged home if nurses were available. However, there are none. This will block the bed. ”

A spokesman for the South Western Ambulance Service NHS Foundation Trust said, “We continue to experience the highest sustained demand for our service.

“Our response times are directly influenced by the time it takes to hand over patients to busy hospital emergency rooms, which is longer than ever.

“We are losing a lot more hours compared to the last few years, which means that our ambulances are queuing in front of the hospitals and are unable to respond to other patients and inevitably affects our service. This is a health system problem that therefore requires a systematic solution.

“It is an absolute priority for us and our NHS partners to reduce these delays so that we can be there for our patients while prioritizing the most seriously injured and sick.

“Patients in need of urgent medical attention or advice are encouraged to visit or call 111, which is free and available 24/7. This ensures that they receive the right care and that the emergency services can focus on those most in need.

“For ongoing or non-urgent medical concerns, or if they need medication, people should contact their local GP or pharmacy.”

Toby Slade, the Royal Cornwall Hospital Trust’s (RCHT) clinical director for emergency and emergency care, had previously stated that there are currently more than 100 patients waiting for social care and care packages with a hospital bed capacity of around 550. There are an additional 100 patients in Cornwall’s community hospitals.

“That’s a huge amount of capacity that unfortunately has to be used, which has a direct impact on the admission of patients from the emergency room,” he told CornwallLive. in October

“That is the biggest influence on the delays of ambulances that we see on the doorstep”,

The hospital also begged staff to come back to work and put in extra hours to handle dozens of ambulances queuing at the emergency room. reported Cornwall Live in October.

In November , Cornwall Live reports that the ambulance service lost 750 hours a day due to delays in the hospital.

It came after one Horrified medic told Cornwall Live that people were dying needlessly because of the ambulance crisis.


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