Channel 4 goes off-air again as technical difficulties continue

Channel 4 suffered another outage this afternoon as the transmission problems with the channel persisted.

The disruption follows another major outage last month.

The people who watched Steph’s packed lunch on Wednesday October 27 were greeted with a frozen frame of comedian Dane Baptiste on the chat show, PA reports.

The problem persisted for a few minutes just after 2 p.m. before normal operations resumed with an episode of the Countdown game show.

A Channel 4 statement posted on Twitter said: “We apologize for our tech hiccups this afternoon and hope you can watch it now as you normally would. Further updates will be published here. “

The channel’s output was repeatedly interrupted due to a technical problem that occurred last month.

Red Bee Media, which handles the playout services for Channel 4 and Channel 5, had previously announced that “activating the fire extinguishing system” was causing audio and visual problems in its broadcast center.

Last week, subtitles began returning on Channel 4’s programming on Freeview, Sky, Virgin Media and All 4.

However, Ofcom said in a statement that it “remains deeply concerned about the extent of the Channel 4 technical failures and how long it will take to resolve them.”

“These problems have caused great anger and frustration in deaf, hard of hearing, blind or visually impaired people,” it said.

The broadcast supervisor also criticized the broadcaster for not having “strong backup measures”.

As soon as the problems are permanently resolved, it will review the “equipment and facilities” of Channel 4 and examine “what measures may be required to ensure that the broadcasters are not in this situation again”.

Channel 4 was also criticized by the National Deaf Children’s Society, which wrote to Ofcom to require regulatory action over the lack of subtitles, calling the situation a “total neglect of duty”.

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