Opening up a takeaway can be a joyful experience – but finding an unusual body part in there can make it a whole lot worse.
One customer was gearing up to tuck into a box of shredded salt and pepper chicken when he reportedly found a ‘foot’ inside his meal.
He was left ‘feeling physically sick’ and contacted the takeaway to complain but claims ‘workers hung up the phone on him’.
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A photograph taken of the meal shows a chicken food coated in chicken batter, NorthWalesLive reports.
The customer claimed he bought the food from East Eat in Colwyn Bay, which declined to comment when contacted by the news outlet.
The customer who wished to remain anonymous says the experience put him off eating at the takeaway again and changed his mindset on chicken.
He said: “I honestly didn’t even process it at first, I pulled out the first piece of chicken and took a bite.
“Following this I looked into the meal and noticed the oddly shaped piece, which made me put out what I had in my mouth in disbelief.
“As anyone would imagine seeing what I was holding on my hand really put me off the rest of my meal.
“I literally had to google chicken body parts to make sure I wasn’t telling myself it was what it wasn’t.
“But, then I knew and couldn’t continue eating the meal, I physically felt sick.
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“After around 15 minutes of getting my head around what I had actually been served, I called the takeaway back and explained to them what had happened.
“I took photos and offered to send them to them to prove myself but they were having none of it.
“After trying to explain to them what they had served me, they just went silent, laughed, and then seconds later the line went dead.”
He added: “I would have given them the benefit of the doubt if they had listened to me and took in what I was saying, and would have happily returned as a customer.
“I fully understand, they haven’t picked the pieces themselves and have just placed them in the fryer from a bag.
“The customer service really didn’t help matters on their behalf and the whole situation has confirmed to me that I will never enter the takeaway again, let alone order from there.
“This has put me off chicken as a whole, knowing that I could have eaten that if I hadn’t have noticed it.
“Chicken is no longer top of my choices of food, I would rather go without if I’m being honest and will always opt for something else if the choices are there for me.”
The takeaway is currently awaiting a food hygiene rating which is believed to have been delayed due to the coronavirus pandemic.