EasyJet was forced to issue a statement after it was alleged that “a majority” of its flights had been canceled.
Many Britons are hoping to fly away this year after a difficult time due to the coronavirus pandemic.
And with a number of countries on the government’s green list, it means they can travel to countries without having to isolate themselves afterward.
However, it appears that there are some Britons struggling to get flights despite the country opening up, reports North Wales Online.
A tweet from the verified easyJet account posted this morning read, “Most of our flights are being canceled due to the ongoing pandemic. We are still reviewing our flights. We are still reviewing our flight schedule and will make changes where we can.” to reflect changes in demand and constraints. “
The comment was shared in response to customers concerned that some of the company’s flights had been canceled in June.
This included one person unsure why easyJet had allegedly canceled “a series of flights” to Alicante and Murcia.
One customer also asked why his upcoming vacation to Malia, Crete, was canceled on June 28, while another asked the airline why the company “had no flights to most Spanish destinations for the whole of June”.
In response, easyjet went to Twitter to warn customers about extensive cancellations.
However, when North Wales Live reached out to easyJet to confirm whether “the majority” of its flights were actually being canceled, a spokesman said their earlier answer was incorrect and instead made an alternate statement.
The statement said: “We want to fly as many customers as possible on as many flights as possible this summer. However, like all airlines throughout the pandemic, we continue to adapt our flight schedule to the restrictions set by governments to ensure this. ” Our flight program best meets demand. “
The spokesman added that easyJet is “communicating with customers affected by a canceled flight” to ensure they are aware of the options available to them, which include a full refund.
“We are offering our customers more flexibility than ever before with our protection promise, with which customers can change their flights up to two hours before their flight free of charge if they can no longer travel,” said the spokesman.
“We have consistently urged the UK government to increase the number of countries on the Green List and have kept our planes and crews in ready-to-fly mode so that by midsummer we can have up to 90% of our fleet ready and able to run up “concluded the statement.