An Airbnb host has been left with a $50,000 bill after guests obliterated every room in her house, leaving booze bottles and condoms strewn on the floor and ripping TVs off the wall.
Horrified Jenny Rylance discovered the wreckage after a neighbour complained about three nights of wild parties and she went to the property with police.
She told A Current Affair that she found three young women asleep in her Brisbane property and realised paintings and TVs appeared to have been stolen.
Along with the rubbish littering the house was broken glass, and timber work had been torn apart.
She told the 9News current affairs programme that guests tore off the top of a railing in the garden.
She said: “You’ve spent so much time painstakingly putting together and decorating and co-ordinating and to have it treated like this.
“It breaks your heart.
“It’s beyond words. You read about it. It’s your greatest fear as a landlord. You really think it’s not going to happen to you.”
Jenny claims that Airbnb does not show landlords who is renting a property until they accept the booking.
In this case, she thought she was renting her property to a musician visiting for a gig, and understood guests would be working each night from 10pm to 4am.
But after receiving the complaint and finding three sleeping partygoers, it turned out the females were underage girls who claimed to have gone to the property in response to a party advert on Instagram.
One of the girls had been reported missing to police.
Meanwhile Jenny says the girls are claiming the damage and the booking is nothing to do with them, and she is struggling for recourse.
Other pictures from similar incidents show a chair thrown through the window of another Airbnb house and dozens revellers caught on CCTV.
Jenny’s story is not an isolated case and has echoes in the UK.
In 2016, we reported how an Airbnb flat in Buer Road in Fulham, London, was completely trashed on New Year’s Eve by scores of revellers.
Christina McQuillan rented out her flat to a tenant who said he was only using it to sleep in after a party that night.
But she was called hours later by furious neighbours complaining about loud grime music and a smell of cannabis coming from the apartment.
When the 31-year-old got to the one-bedroom garden flat in south west London she was shocked to find a drug-fuelled bash in full swing.
She even found a couple having sex in the bedroom while a man watched and when she tried to break up the party she was punched by a hooded thug.
A photograph from the inside the £500,000 flat show a TV torn from the wall, rubbish and bottles scattered everywhere and chairs overturned.
In December last year we revealed how a property tycoon was to sue Airbnb for £723,000 after 500 revellers wrecked his luxury mansion.
Developer Michael Harold, 67, let out his Chelsea home to what he thought was a family of four.
The seven-bedroom property was instead used for 500 people and suffered almost £445,000 of damage which took over two months to repair.
The 67-year-old has filed papers at London’s High Court in which his lawyers accuse the home-sharing website of offering to pay him just £102,586.
The claim form claims that Airbnb also cancelled bookings and took his property off the site without notice in August 2018, following the party that wrecked it in April 2017.
In a statement, an Airbnb spokesperson told A Current Affair: “The overwhelming majority of hosts and guests are good neighbours and respectful travellers. There have been more than 750 million guest arrivals at Airbnb listings worldwide and negative incidents are extremely rare.
“Our platform is designed to build trust between people and protect their safety and privacy, both online and offline, on every part of every trip. Our robust review system allows people to see what others have said about a potential guest, host or home and our secure messaging makes it easy for hosts and guests to get to know each other before a booking. Furthermore, every community member has to create a profile and provide key information about themselves before they can make a booking.
“People can host with confidence on Airbnb with each and every reservation covered for free by our Million Dollar Host Guarantee and our Host Protection Insurance. Based on 2017 data you could host a new reservation every single day for over 63 years without expecting to file a significant property damage claim under our Host Guarantee.”