Everyone knows you should dial 999 if you need help from the police.
Even at a young age, the number is incorporated into us to contact the emergency services.
But what if it is too dangerous for you to speak to the operator? How can you let them know that you need help?
The answer is simple, using a process called Silent Solutions.
Silent Solutions decides whether to send the police to thousands of silent callers every day.
Everyone probably knows that when calling 999 (or 101) the operator asks which emergency service you need.
If there is no request, the assistant will ask you to “cough” or give another audible warning in an emergency.
If it is dangerous to make a sound and therefore no request is made, the call is routed to an automated system that prompts the caller to press “55” when in trouble.
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If there is no sound and “55” is not dialed, the police will not participate.
A police spokesman said, “Please don’t think the police will attend just because you dial 999.
“We fully understand that people are sometimes unable or too scared to speak, but it must be clear that we will not routinely answer a 999 silent call.
“There must be signs that the call didn’t fail.”