Sainsbury's and Asda use technology to scrap queuing outside

Buyers no longer have to queue to get to Asda or Sainsbury’s branches.

Queues to get to supermarkets have become a common place in the coronavirus pandemic as stores are required to limit the number of people in the store, ensure that customers wear masks, and offer hand sanitization at the door.

But now both Sainsbury’s and Asda use virtual queues via apps on your phone so you don’t have to stand outside.

This is especially important as winter approaches and the weather is getting colder and wetter by the day.

And the lines could get bigger in the coming weeks when people stock up for Christmas.

55 Sainsburys stores will now use the Queue app. reports The MirrorCustomers can virtually queue up for their local business.

Buyers will receive a notification when they’re at the top of the line, which means they can show up and go straight in.

Customers without a smartphone can ask an agent to be added to the virtual queue and be notified when it is their turn.

The app provided by Ufirst was tested in July and is now being tested in other stores.

Asda currently operates a similar app in around 50 branches. The system was reportedly tested in May at Middleton’s Leeds office The grocer.

The budget supermarket’s virtual queue is operated by Qudini, so customers can log in with an app, scan a QR code or send a text.

The QR code shows a countdown to let customers know where they are in the queue, while the text system sends an alert when it is their turn.

Similar technology is used in three John Lewis stores.

With the M&S version, customers can book a 30-minute slot to shop in one of 566 independent food halls and branches.


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