TUI announces plan to shut 48 more high street stores

TUI has announced plans to close 48 more high street stores.

The tour operator announced the proposal because of “unprecedented pressures” on both the travel industry and Britain’s main street.

A total of 273 workers will be affected by the announcement, but TUI says it will bring around 290 new opportunities, largely split between full-time and part-time positions.

It depends on the company announced last July that it closed 166 high street stores in the UK and Ireland, which would only leave around 350 retail stores open.

A spokeswoman said tonight, “All colleagues at risk of layoff will be offered roles in other stores that have vacancies or on the new retail and contact center team for homework.

“We want to be in the best position to provide excellent customer service, be it in a high street store, over the phone or online, and we will continue to put the customer at the center of everything we do.”

“It is imperative that we make these difficult cost decisions and do our best to look after our colleagues through such unprecedented uncertainty.

“We believe the Covid-19 has only compounded a change in buying habits as people want to shop online or speak to travel experts from the comfort of their homes.

“We have top-notch travel agents at TUI, so we hope many of them do their homework and continue to provide the personal service that our customers value.

TUI will not provide any information on the stores that have been proposed to close.


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