Online banking customers have been warned of a surge in SMS fraud targeting their savings accounts.
The messages, which allegedly came from Barclays, Halifax, HSBC and Lloyds, have been sent over the past seven days, urging account holders to review suspicious transactions.
The texts appear to be security messages asking the account holders to confirm a payment from an unrecognized digital device called the mirror Reports.
Another sequence of messages prompts the recipient to tap a link to confirm the payment to a named person.
All messages contain fraudulent links requesting sensitive information such as online banking details and full names. As a result, the person is exposed to theft and bank fraud.
This is followed by warnings of another scam that involves sending messages claiming that a package is waiting to be delivered. However, a fee must be paid first.
Katherine Hart, a senior executive at the Chartered Trading Standards Institute (CTSI), said, “I see so many reports of this scam. In fact, I’ve received multiple versions of it on my phone. The public is very susceptible to this type of scam in particular when more people depend on online payments.
“Scammers are changing the shape and methods of their scams to adapt to changing consumer behavior. The rise in online shopping and payments means the public must be more vigilant when making online payments and receiving messages, which supposedly come from their bank.
“If you receive suspicious text like this, please contact your bank directly and investigate it. Also, forward any fraud text to 7726, Ofcom’s free reporting service. We need to protect ourselves and others from these scams, but so too Provide important information to the authorities. “
To report fraud, contact Action Fraud or, if you are in Scotland, Police Scotland.
To report email fraud, contact the National Cyber Security Center (NCSC) by sending an email to [email protected]
For consumer advice, please contact the Citizens Advice Consumer Helpline on 0808 223 1133.
Reputable companies like banks and Royal Mail will never ask you to enter your banking information by text or email.
If in doubt, delete the message and call the official customer service.