Walkers Crisps in struggle to meet demand because of technical issues after IT upgrade

Walkers Crisps is struggling to make enough snacks to meet customer demand due to technical issues following a major IT upgrade.

The Leicester-based maker of Monster Munch, French Fries, Quavers, Wotsits and Traditional Chips said it was working around the clock to get back to capacity.

Walkers, which is part of the global PepsiCo group, said it was still making limited quantities of chips and snacks, reports BusinessLive.

A spokeswoman confirmed that multipacks of cheese and onion chips, ready-baked, salted, quavers, wotsits and french fries were affected.

She said, “We are currently experiencing an interruption in delivery of some of our Walkers snacks due to a recent IT system upgrade.

“We apologize for the inconvenience and would like to assure everyone that we are working around the clock to increase the supply. We are incredibly grateful to all of our colleagues in Leicester and our other locations for their hard work and dedication in working through this issue. “

Walkers employs around 1,300 people in Leicester, where it makes a range of chips and snacks.

In September, PepsiCo announced that it had completed a £ 14 million upgrade to its southern region distribution center in Beaumont Leys – its largest UK distribution facility – including “state-of-the-art equipment and technology” to increase storage capacity at the warehouse site by 29 percent.

The investment would allow its chips – which are said to be bought by nine out of ten households in the UK – to be more efficiently distributed to supermarkets and retail partners.

It says: “As part of the new building, the latest automated technology was installed to fetch and move pallets from inventory more efficiently.”

When the facility opened in September, Site Manager Andy Smethurst said: “After two years of planning and execution, our new SRDC building is now open to operations and will change our logistics operations dramatically.

“It will create more efficiency, more capacity and, more importantly, it will move the road miles away so we can reduce our carbon footprint.

“We are confident that this will enable us to serve our retail customers more flexibly and at the same time ensure the future success of our distribution center.”

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