WhatsApp, Instagram, and Facebook are currently facing a global outage with users reporting issues with the social media platforms.
The platforms have announced that they are working on solving the problem – which has been going on for more than four hours.
Here’s what happened on previous outages and how the issues were fixed:
July 22, 2021:
A number of websites, including HSBC, ITV, and Waitrose, were hit by a brief outage.
Barclays, TSB, Bank of Scotland, Tesco Bank and Sainsbury’s Bank were either wholly or partially inaccessible for a short time.
Airbnb, the PlayStation Network, and Steam also experienced the temporary error with some users displaying a DNS error.
At the time, the problem was reportedly related to a performance product from Akamai, an American company that began investigating the problem.
June 8, 2021:
The government website was one of a number of websites that suffered a major outage earlier this year.
The effects were also felt by big-name media outlets like The Guardian and Independent as well as Reddit, Amazon and Spotify.
It has been linked to US company Fastly, which speeds loading times by storing versions of a company’s website on local servers, which means less data has to be transferred over long distances.
While some sites went completely offline, others suffered image loading issues – including Twitter’s emojis – and news publishers were forced to use other platforms to report on the situation.
Fastly said the issues it encountered were due to an “undetected software bug” in their system that was triggered by a single nameless customer updating their settings.
The company said it managed to get 95 percent of the network back to normal in 49 minutes.
December 14, 2020:
Google saw all major apps, including YouTube and Gmail, go offline, leaving millions unable to access critical services.
The company said the outage occurred within its authentication system, which is used to log people into their accounts, because of an “internal storage quota issue.”
In an apology to its users, Google said the problem was fixed in less than an hour.
April 14, 2019:
It’s not the first time Facebook’s own platforms have been hit by an outage, as a similar incident occurred over two years ago.
The hashtags #FacebookDown, #instagramdown and #whatsappdown were popular on Twitter worldwide.
Many people ended up joking that they were relieved that at least one popular social media platform was still working – much like it did yesterday (Monday) night.
A Facebook spokesperson at the time said, “Today some people may have had trouble connecting with the app family. The problem has now been resolved; We apologize for any inconvenience.”
November 20, 2018:
Facebook and Instagram were also affected a few months earlier when users of both platforms reported that they could not open any pages or sections in the apps.
Both admitted the matter, but neither commented on the cause of the problem.
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