facebook Founder and CEO Mark Zuckerberg has made an official statement for the first time to defend the company against recent allegations against the social network and against document leaks and internal studies. The executive defended the social network by saying that the platform is important to society and does not prioritize profit.
In a lengthy piece published in her personal profile — and initially aimed only at employees — Zuckerberg defended the platform’s actions and criticized Frances Haugen, the company’s former director of products, who leaked and testified before the US Senate last Tuesday (5 ) to clarify the allegations.
He also guaranteed more transparency and cooperation from now on, without explaining exactly what actions will be taken. In the letter, he also commented on the blackout that shut down the company’s services for hours, citing the importance of platforms around the world.
What did Zuckerberg say?
One of the chief defenses of the CEO was to emphasize that: facebook does not prioritize profit over user safety and wellbeing. As an example, he used a new feature implemented in 2018 called Meaningful Social Interactions, which changed the order of posts in the news feed to reduce viral videos and increase content from friends and family.
In addition, he dismisses the charge on which content was posted facebook “makes people angry” or undermines democracy, calling the argument “illogical”. According to the director, advertisers specifically request that their messages not appear alongside malicious messages and the product is not built to make people angry or depressed, but rather the opposite.